Troubleshooting of JBoss Not Starting After ALM 11.0 Installation

ALM 11.0 Installation

Issue Summary

After ALM installation, the JBoss  could not start.

Troubleshooting Steps

1. Be sure to restart the computer before trying to connect ALM Platform.

2. After restart, confirm the ALM service is started by,  clicking start  - > Run, type in services.msc and click ok.  HP Application Lifecycle Management has be started, if not, right-click and click start.

3. There may be a problem with too little memory.  Make sure to have 2 GB of memory allocated to the machine ALM is installed on. 

Verify

The image of the HP ALM platform, in the task bar, should look like this. Screen shot 2011-02-11 at 2.54.47 PM.png If it is functioning correctly.

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