UCMDB/BSM Integration Fails (BSM 9.25)

Applies to:
BSM 9.25

Issue:

UCMDB to BSM integration fails with following errors:

com.hp.ucmdb.discovery.probe.request.ProbeSideProcessorException: [ErrorCode [800] Couldn't connect to Integration{BSM Get Services, Cmdb9xAdapter, svr-orw-bsm-61}]
Integration[BSM Get Services]:
Failed to connect to host [svr-orw-bsm-61]

--- Start of probe-side exception
---
com.hp.ucmdb.dataAccess.exceptions.AdapterAccessCommunicationException: [ErrorCode [800] Couldn't
connect to Integration{BSM Get Services, Cmdb9xAdapter, svr-orw-bsm-61}]
Integration[BSM Get
Services]: Failed to connect to host [svr-orw-bsm-61]
at
com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessCommunicationException(ExceptionConverter.java:283)
at
com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessException(ExceptionConverter.java:145)
at
com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessException(ExceptionConverter.java:65)
at
com.hp.ucmdb.discovery.probe.processor.FederationNoneLifeCycleProbeProcessor.process(FederationNoneLifeCycleProbeProcessor.java:74)
at
com.hp.ucmdb.discovery.probe.processor.FederationNoneLifeCycleProbeProcessor.process(FederationNoneLifeCycleProbeProcessor.java:27)
at
com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.performAction(AdHocProbeRequestOperation.java:59)
at
com.hp.ucmdb.discovery.probe.agents.probemgr.taskdispatcher.AdHocTaskDispatcher.dispatchTask(AdHocTaskDispatcher.java:70)
at sun.reflect.GeneratedMethodAccessor117.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:601)
at
com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:111)
at
com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:45)
at com.sun.jmx.mbeanserver.MBeanIntrospector.invokeM(MBeanIntrospector.java:235)
at com.sun.jmx.mbeanserver.PerInterface.invoke(PerInterface.java:138)
at com.sun.jmx.mbeanserver.MBeanSupport.invoke(MBeanSupport.java:252)
at javax.management.StandardMBean.invoke(StandardMBean.java:405)
at
com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:792)
at
javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:305)
at
org.springframework.jmx.access.MBeanClientInterceptor.doInvoke(MBeanClientInterceptor.java:405)
at
org.springframework.jmx.access.MBeanClientInterceptor.invoke(MBeanClientInterceptor.java:353)
at
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at com.sun.proxy.$Proxy68.dispatchTask(Unknown Source)
at
com.hp.ucmdb.discovery.probe.agents.probegw.managementtasks.adhoctasks.AdhocThread.run(AdhocThread.java:54)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:599)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:534)
at java.lang.Thread.run(Thread.java:722)
--- End of probe-side exception ---

 

Steps to resolve:

Verify JMX console setting in Infrastructure Settings.

Select Admin > Platform > Setup and Maintenance > Infrastructure Settings.
Select Foundations.
Select Security.
In the Security-Login table, locate Restrict remote access to JMX console. Change the value to false.

Additional Info:

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk