1.) Issue deleting from BSM RTSM (unable to delete CI)
Make note of unique id of object from RTSM
2.) Issue with EUM Admin View losing CI's and not displaying correctly
EUM model validation thru JMX:
- Login to gateway server jmx console http://<Gateway>:8080/jmx-console/
- Under Topaz, Click “service=EUM Administration Service” then find “validateEumModel()”
- Enter the following:
customer id: 1
Eum Model: ALL
Full Model Scan: "yes"
Fix Model If Needed: "yes" ;
Go to Admin and then EUM and remove application if any there. Logout and log in to BSM and check.